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Using Error Processing to Correct Integration Process Failures

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Using Error Processing to Correct Integration Process Failures

  • SmartConnect.com
  1. If an error occurs during an Integration Process, there are two ways the user can access the Error Processing window to correct the issue:
First Option:
  • Click on the Fix Errors button on the Run SmartConnect Integration window after the process runs.
fix errors button

Second Option:
  • Navigate to the menu on the left side of the window expand Processes and click Error Processing.
Error Processing

  • On the Error Processing window expand process run name and click on the Process Run Button.
Process run button

  1. A list of process run errors will display.
process run errors
  1. Hovering over the warning icon will display a tool tip with information regarding the error.
  2. The user can click in the displayed fields to make changes to the data.

  1. Buttons:
  • Export to Excel – creates a new Excel file with the listed errors.
  • Save Changes – saves any changes made to the data.
  • Run Selected Tenant – allows the user to run the Integration Process after changes have been made to the error data.
  • Delete Selected Rows – deletes highlighted rows.
  • Delete All – deletes all rows in the list.
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