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Using Error Processing to Correct Integration Process Failures

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Using Error Processing to Correct Integration Process Failures

  1. If an error occurs during an Integration Process, there are two ways the user can access the Error Processing window to correct the issue:
First Option:
  • Click on the Fix Errors button on the Run SmartConnect Integration window after the process runs.
fix errors button

Second Option:
  • Navigate to the menu on the left side of the window expand Processes and click Error Processing.
Error Processing

  • On the Error Processing window expand process run name and click on the Process Run Button.
Process run button

  1. A list of process run errors will display.
process run errors
  1. Hovering over the warning icon will display a tool tip with information regarding the error.
  2. The user can click in the displayed fields to make changes to the data.

  1. Buttons:
  • Export to Excel – creates a new Excel file with the listed errors.
  • Save Changes – saves any changes made to the data.
  • Run Selected Tenant – allows the user to run the Integration Process after changes have been made to the error data.
  • Delete Selected Rows – deletes highlighted rows.
  • Delete All – deletes all rows in the list.

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