Knowledge Base
Setting up an Integration to Dynamics 365 Sales
Browse Common Categories
- Using a Restriction
- Adding a Run Map Task
- Adding an Email Task
- Defining Remaining Options
- Using a Custom Rolling Column
- Using a Translation
- Using a Date Calculation
- Using a Calculation
- Performing the Field Mapping
- Determining Source Grouping
- Defining an Integration Target
- Defining an Integration Source
- Populating the Integration Details
- Using a MultiList Option Lookup
- Using a List Option Lookup
- Using a Multi Lookup
- Using an Entity Lookup
- Using an Activity Party
- Using an Entity Lookup
- Setting up an Integration to Dynamics CRM
- Setting up a Dynamics CRM Connection
- Creating a Dynamics CRM Real-Time Data Source
- Creating a Dynamics CRM Change Data Source
- Using a Relationship
- Creating a Dynamics CRM Bulk Data Source
- Setting up a Dynamics CRM Connection
- Using an Odata Field Lookup
- Creating a Dynamics 365 Business Central Change Data Source
- Creating a Dynamics 365 Business Central Real-time Data Source
- Setting up a Dynamics 365 Business Central Connection
- Connecting to Dynamics 365 Business Central using an OAuth Token
- Using a Page Field Lookup
- Using a Page Key Field Lookup
- Setting up an Integration to Dynamics 365 Business Central
- Creating a Dynamics 365 Business Central Bulk Data Source
- Using an Activity Party
- Using an Entity Lookup
- Connecting to Dynamics 365 Customer Engagement using an OAuth Token
- Using a Relationship
- Using a List Option Lookup
- Using a Multi Lookup
- Setting up an Integration to Dynamics 365 Sales
- Creating a Dynamics 365 Sales Real-Time Data Source
- Creating a Dynamics 365 Sales Change Data Source
- Creating a Dynamics 365 Sales Bulk Data Source
- Setting up a Dynamics 365 Sales Connection
- Using an Entity Reference
- Using a MultiList Option Lookup
- Using an Activity Party
- Using an Entity Lookup
- Setting up an Integration to Dynamics CRM
- Creating a Dynamics CRM Real-Time Data Source
- Creating a Dynamics CRM Change Data Source
- Creating a Dynamics CRM Bulk Data Source
- Setting up a Dynamics CRM Connection
- Using a Relationship
- Using a List Option Lookup
- Using a Multi Lookup
- Using an Entity Reference
Setting up an Integration to Dynamics 365 Sales
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Click on the Target tab.
- Target – select Dynamics 365 Sales.
- Destination – select a Dynamics 365 Sales connection.
- Organizations – the organization associated with the chosen Destination will default into the field. If this map is to send data to a CRM server other than the CRM server defined under CRM setup, select the organization button and define the new organization /server connection details.
- Entities To Process – If the data is to create / update / delete information for one or more entities within the destination CRM system, select the required entities from the Entities to process lookup. Note: more than one entity may be selected in the lookup.
- Entity Technical Names – the technical name for the Entity/Entities selected in the Entities To Process field will default here.
- Save Output to File – mark this checkbox if the data should be sent to a file that can then be downloaded.
- Include Advanced Messages – if the data is to be linked to advanced messages for an entity, ensure that the required entity is selected in the Entities to process drop down. Advanced messages should then appear in the map line grid.
- Include Duplicate Detection Rules – mark this checkbox if duplicate detection rules on the CRM server should be included when creating or updating records.
- Target Lines – displays the lines that will be available to be mapped on the Integration tab.
- Once the required fields have been populated the Integration tab becomes active.
- Click on the Integration Tab.
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Integration Tab
- Target Lines – from the dropdown list select the lines that will be mapped.
- For Delete – when this checkbox is marked, records from the destination that are in the source will be removed.
- Update Existing – when this checkbox is marked, records that already exist will be updated with any changes.
- Update Blank Data – when this checkbox is marked, data that is blank in the source will update the corresponding records in the destination to blank if the destination record has data.
- Source Grouping tab – select which source(s) to group by and the function for the source.
- Target Integration tab – this is where the Source data is mapped to the Target data.
- Additional Columns tab – note: there will be a separate section for each type of Additional Column.
- Once the Target field(s) are mapped to a Source(s), the Save button becomes active allowing the user to save the Integration Process.
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